Outsource Call Center Operations

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CustomerCallCenter Outsourced call center operations - software management - providing automated inbound and outbound web customer care solutions using ASP telemarketing software.
  
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 DialVision® - Web-based Customer Information  Management (CIM) software

DialVision Software Features:

  • is Customer and Agent-friendly

  • provides guaranteed zero abandonment

  • allows "Agent self-pacing" or "Management pacing"

  • allows Agents to hear the full "hello"

  • allows Agents to see the complete Customer History

  • incorporates True Logical Branched Scripting

  • allows an unlimited number of scripts, with an unlimited number of questions and answers

  • fields from the database can be inserted into questions

  • updates, enhancements, new modules, or even complete rewrites are automatically sent to all customers under Annual Support . . . at no extra charge

  • allows segmenting on any field

  • allows you to run an unlimited number of simultaneous campaigns

  • assigns Call Backs to the original Agent and automatically pops up the call at the the appropriate time

  • allows immediate access to rebuttals

ASP Telemarketing Software Uses:

Lead Generation Database Marketing Financial Services
Publishing B2B Campaigns Fund Raising
Product Sales Setting Appointments Credit Card Sales
Membership Services Order Entry Customer Service
 

 


Telemarketing Software Features
Call Center Operations Management
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