Telemarketing Software
MoonFire developed the award-winning DialVision ® Telemarketing and CIM (Customer Interaction Management) software in 1994 as a generic product to be used by any organization involved in inbound or outbound telephone interactions with customers and prospects.  Organizations can use the software through traditional licensing, or they can rent the software over the Internet by accessing our ASP portal. 

Call Center Solutions 

DialVision is a 100% Web-based application and Software Dialer.  Agents access the software through a Web Browser.  The SQL Server database is accessed via the Web Server.  The Servers and database may be in the same room as the Agents, or the Servers and Database literally could be half way around the world.  An Internet link is all it takes for the Caller to get access to the database.

Teleservice Agencies

DialVision is being used for fund-raising, student recruiting, alumni surveys, student retention, and random polling, ticket sales, etc; and by teleservice agencies for a wide range of campaigns.