Moonfire Call Center Operations, Telemarketing Software Services, ASP Telemarketing.

Outsourced call center operations - software management - providing automated inbound and outbound web customer care solutions using ASP telemarketing software.

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DialVision® - Web-based Customer Information Management (CIM) software

Customer Interaction Management

MoonFire Corporation, a nine year old, privately held company, is a leading provider of software. MoonFire's DialVision application, a 100% Web-based product, was awarded the 1999 Product of the Year by Call Center Solutions magazine, the 2000 Product of the Year by Customer Interaction Solutions magazine, and a Best of Show award at the CTI Expo in Las Vegas. The system provides call center technology for home-based agents, distributed call centers, or. The software is a core component and contains many of the functional requirements of a CRM application.

Telemarketing Software

MoonFire's company founders have used their extensive experience in sales, software development and the telemarketing software industry to develop the DialVision system which is now the telemarketing industry leader in the use of the Web for service delivery.

Customization Available – MoonFire is one of the few software designers that will customize their software to better fit your unique business problem. Customization committed to in a Planning Session is provided at no cost. Customization requested ‘down the road’ is provided
at a reasonable fee.

Reliable Service – Network access and system availability are the lifeblood of business. At the same time, access, network management, monitoring and network security are becoming significantly more complex. That is why MoonFire's hardware resides at one of Inflow's 18 Co-location centers. To learn more about these data centers, go to www.inflow.com.

Inflow provides a variety of world-class services for Web-based businesses. Their integrated set of services delivers a powerful combination of reliability, performance, scalability and uptime for mission-critical applications.

If our equipment or network goes down, so does your bottom line. Every Inflow service provides multiple levels of redundancy—with backup equipment and power supplies,
around-the-clock monitoring, multiple Tier-1 Internet carriers and network options.

Telemarketing Software Overview

Call Centers
Telemarketing Dialer
Telemarketing Scripts
Sales Leads
Autodialers
Telemarketing Tools
Debt Collection
Research & Polling
Survey Auto Dialer
Assisted Phone Dialer
Fundraising
Assisted Dialers
Automated Dialers
Do Not Calls
Do Not Call Software

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